Booking terms and conditions and cancellation policy


Booking of Courses, Seminars, Lectures, and Guided Visits - here after refered to as 'events':

  • For current event costs and dates, please refer to our website.

  • Before booking onto events, please ensure you have read the event content, to ensure the event will meet your expectations.

  • Upon receipt of your confirmation email, and subsequent payment your place(s) will be confirmed.

  • It is the responsibility of the purchaser to notify Art Historical London if no confirmation has been received.

  • Please note that if you chose to pay offline it is your responsibility to settle your fees before the start of an event. Failing to do so will result in you being blocked from the event.

  • Important note: Art Historical London’s acceptance of your booking brings into existence a legally binding contract between us on these terms and conditions. Any term sought to be imposed by you in any purchase order or correspondence will not form part of the contract.




Invoicing and payment

  • Event fees are payable upon booking or on the first day commencing the start of the event.

  • Invoices will be sent only when paying online.

  • Payment must be made in pounds Sterling by bank transfer, cheque, credit/debit card (PayPal) or cash on the day. It is the responsibility of the participant to notify Art Historical London via email when paying offline, to confirm payment has been received.

  • If any amount properly due to Art Historical London under or in connection with these terms and conditions remains outstanding beyond the due date Art Historical London may claim interest and statutory compensation pursuant to the Late Payment of Commercial Debts (Interest) Act 1998).



Event attendance 

  • Participants will receive joining instructions via email to the email address provided by participants via the website.

  • It is the responsibility of the individual completing the event(s) registration/booking to ensure joining instructions are received by the participant. Instructions will be sent via email to the email address provided by the participant.

  • If the joining instructions are not received, it is the responsibility of the individual who completed the course registration/booking to contact Art Historical London to arrange for them to be reissued.

  • Failure to attend the event will result in the full cost being incurred. Art Historical London is not liable for any failure to arrive on time, log in, or connect to the event.

  • It is the responsibility of the attendee to attend from the start of the event, and take the necessary steps to guarantee access is possible. Art Historical London is not responsible for the attendees broadband connection or technical device settings. 

  • No access is granted if fees are not paid before the start of an event.

  • Recordings of events are for sale within 12 hours after an event has taken place, and need to be paid for separately.

  • Art Historical London will not grand access to recordings if the attendee missed all or part of an event due to reasons out of Art Historical London's control

  • Art Historical London will send all correspondence primarily via email to the email address provided during registration. If alternative details are received after registration has been submitted, they will supersede the original details and all future correspondence will be sent to the new address.

  • It may be necessary, for reasons beyond the control of Art Historical London, to change the content and timing of the programme, the date, the venue or the tutor. All participants will be notified if this happens.



Cancellations and Amendments

  • All requests for cancellations and/or transfers must be received in writing.

  • Failure to attend will be treated as late cancellation and no refund given.

  • Changes will only become effective on the date of written confirmation being received.

  • The appropriate cancellation charge will apply based on the number of days notice, as shown below.*excluding extenuating circumstances which will be charged at Art Historical London's discretion.

    • ​Full refund, minus a £5 administration fee, applicable with a 29 calendar days notice

    • 50% refund, minus a £5 administration fee, applicable with a 15-18 calendar days notice

    • No refund will be given with between 1-14 calendar days notices.


  • In the event of an individual named on the booking form cannot attend, we will accept substitution of another person on the condition that written notification of the substitution has been received by us prior to the course date.

  • In the event of there being insufficient numbers (less than 7 participants) booked onto a course Art Historical London reserves the right to cancel or postpone the course.

  • In the event of cancellation of a course by Art Historical London, we will endeavour to inform all participants a week before the course is due to take place, although please be aware that this is not always possible. All course fees paid will be reimbursed in full, or the payment will be transferred in full to another Art Historical London course. Art Historical London shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, etc.



Event Provisions

  • Travel to and from the venue is the responsibility of the participant.

  • Technical set up regarding laptop, computer, Ipad, phone, broadband and wifi, are the responsibility of the participant.

  • On the occasion of an event taking place at an entrance fee paying venue, the candidate is fully responsible for paying this fee, on top of paying for the cost of the event as organised by Art Historical London.


Extenuating Circumstances

  • If you are unable to attend any of the courses due to extenuating circumstances you must inform Art Historical London in writing.

Force Majeure

  • Art Historical London shall not be liable to refund of fees or for any other penalty should events be cancelled due to war, fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond their control.



These terms and conditions, together with the current Art Historical London website prices, event details and Art Historical London contact details, set out the whole of our agreement relating to the supply of the event and associated materials and services to you by Art Historical London. These terms and conditions cannot be varied except in writing signed by the Director of Art Historical London. In particular, no terms and conditions incorporated within your purchase order and nothing said by any person on behalf of Art Historical London should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods or services offered for sale by Art Historical London. Art Historical London shall have no liability for any such representation being untrue or misleading.

Museum visit Dulwich Picture Gallery